But did it actually make work better?
If users are still struggling, support tickets are growing, processes take longer, or people are creating workarounds, go-live may not tell the full story.
The real question is:
Did we make the business process better, or did we just make SAP work?
Read my full article on LinkedIn:
https://www.linkedin.com/pulse/your-sap-project-went-live-did-make-work-better-syed-rizvi-etwtc
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